Fundamental principles in the processing of personal data

License Consulting B.V. registered company address is Provincialeweg Zuid 16a, 6437BE, Oirsbeek, Netherlands. The License Consulting website https://licenseconsulting.com/ collects, processes and uses the personal data in compliance with the Telecommunication Act (TKG) and of the data protection guidelines of the European Union. These data protection provisions inform the user about the type, scope and purpose of the collection and use of personal data by License Consulting B.V.

Personal data

Personal data is information with which a person is determined or can be determined, i.e. information that can be traced back to a person. This includes, in particular, the name, e-mail address or the telephone number of a person.

Collection, processing and usage of personal data

License Consulting B.V. collects, processes and uses your personal data if you voluntarily provide us with these data within the framework of the services offered on our website by contacting us or by registering for our newsletter.

General contact method

In the event that you contact License Consulting B.V. (for instance using the contact form or e-mail), the name, e-mail address and the message communicated by the user will be saved to process the enquiry and in the event that follow-up questions should arise.

There will be no use for advertising or marketing purposes unless the user has explicitly agreed to this.

Newsletter

To receive our newsletter, we require a valid e-mail address and consent information that permits a check that you are in agreement with receiving the newsletter.

We save the date of registration and your IP address. We require this data as proof in the event that a third party registers an e-mail address to receive the newsletter without the consent of the authorized person.

You can revoke the consent to receive the newsletter and the associated saving of your data at any time via the link in the newsletter, by e-mail to one of our e-mail addresses or by letter in the form of an informal notification to License Consulting B.V., Provincialeweg Zuid 16a, 6437BE, Oirsbeek, Netherlands.

Forwarding of personal data

We will not forward personal data unless you have given your consent to this or circumstances exist that permit this by law.

Access data/server log files

License Consulting B.V. (or its webspace provider) collects data on every access to the website (so-called server log files). The access data includes:

• name of the website called up.
• file URL.
• date and time of the call-up.
• transmitted data volume.
• reporting of successful call-up.
• browser type in addition to version.
• the user’s operating system.
• referrer URL (the page visited beforehand).
• IP address in an anonymised form and the enquiring provider.

License Consulting B.V. uses the log data only for statistical analyses for the purpose of operating, securing and optimizing the website. License Consulting B.V., however, reserves the right to subsequently check the log data if, based on specific indications, there is justified suspicion of unlawful usage.

Security precautions in place about data collected

When you give us personal information, we take steps to make sure that it’s treated securely. Any sensitive information (such as credit or debit card details, personal information such as name, email address) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Cookies

We use cookies. Cookies are small data records that are generated when websites are called up and that are stored on the computer of the respective user. With the aid of cookies, the web server can call up information that is used to make the usage of the website easier and more convenient for users or to make certain functions possible in the first place.

We do not use any cookies that enable the identification of specific individuals.

You can set your browser so that cookies are generally rejected or that you have to confirm the acceptance of cookies in each case. If you fundamentally decide against cookies, you may possibly not be able to use certain functions on the website.

The help function in the menu bar of most web browsers explains to you how you can prevent your browser from accepting new cookies, how your browser can point out to you when you receive a new cookie and also how you can switch off all cookies received.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are saved on your computer and permit an analysis of your usage of the website.

The information generated by the cookie regarding your usage of this website is normally transferred to a server of Google in the US and saved there.

However, in the event of the IP anonymization being activated in this service, your IP address will be shortened beforehand within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a server of Google in the US and shortened there. On behalf of the operator of this website, Google will use this information to analyse your usage of this service in order to compile reports on the website activities and to provide other services associated with the website usage and the Internet usage vis-à-vis the website operator.

The IP address communicated by your browser during Google Analytics will not be combined with other data of Google. You can prevent the installation of the cookies through a corresponding setting in your browser software; however, in this case, we point out that you may not be able to use all functions of this website in full in this case.

You can also prevent the recording of the data generated by the cookie and relating to your usage of the website (incl. your IP address) to Google and the processing of these data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de). Further information can be found at http://www.google.com/analytics/terms/de.html and at http://www.google.at/intl/de/policies/.

To guarantee an anonymised recording of IP addresses, Google Analytics was extended by the code “_anonymizeIp()” so that IP addresses are only processed further in shortened form in order to exclude any direct reference to a particular individual.

Individuals’ rights under GDPR

The GDPR creates some new rights for individuals and strengthens some of the rights that currently exist.

An individual’s rights under GDPR are:

• The right to be informed.
• The right of access.
• The right of rectification.
• The right to erasure.
• The right to restrict processing.
• The right to data portability.
• The right to object.
• Rights in relation to automated decision making and profiling.

The right to be informed

This obligates the data controller’s need to provide at your request “fair processing information”, typically through a privacy notice such as this, in order to provide transparency over how License Consulting B.V. uses personal data.

The right of access

This right allows you to request confirmation that your data is being processed, access to your personal data, and the supplementary information that is provided in this privacy policy.

The right of rectification

You have the right to have your personal data corrected if it is inaccurate or incomplete.

If License Consulting B.V. has disclosed your personal data to third parties, we must then inform them of the rectification where possible, and inform you about the third parties to whom your data has been disclosed, if appropriate.

The right to erasure

This is known as the “right to be forgotten”, and the principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continuing processing. Some requests, however, can be refused for specific reasons as set out on the autoriteitpersoonsgegevens.nl/en website. We may also have to retain some basic details to ensure we do not start processing your data again, should it be provided to us through a purchase of data.

The right to restrict processing

You have the right to “block” or suppress processing of personal data, i.e. request not to be contacted for marketing or information dispersal. In this case, your data would be retained to ensure that the restriction is respected in future.

The right to data portability

This right allows individuals to obtain and reuse their personal data for their own purposes across different services, i.e. to move, copy or transfer personal data from one IT environment to another in a safe and secure way (an example would be a bank allowing you to access your personal online banking data and then upload it to a price comparison website to compare and identify your best value banking options).

The right to object

Individuals have a right to object (on “grounds relating to his or her particular situation”) to:

• processing of their data based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
• direct marketing (including profiling); and
• processing for purposes of scientific/historical research and statistics.

If you wish to discuss/request any of the above rights, please email the Data Protection officer on info@licenseconsulting.com.

Information rights, corrections, locking, deletion

The user is entitled at any time to receive information free of charge on request regarding personal data that have been stored about him or her. In addition, the user has the right to have incorrect data corrected, to lock or delete his or her personal data unless this would constitute a breach of the statutory obligation of storage.

If you would like to see the data we hold about you, you can submit a subject access request by emailing info@licenseconsulting.com. As long as your request is not manifestly unfounded or excessive, we will provide you with this information free of charge, within 30 days of receipt of your written request.

However, we reserve the right to make a charge if providing this data requires we retrieve data from backups or storage facilities. We may request proof of identity before we release the data to you.

Rights of revocation

You have the right to revoke at any time the consent to data processing and use with effect for the future. For this purpose, please send us a short e-mail to info@licenseconsulting.com or an informal notification by post to License Consulting B.V., Provincialeweg Zuid 16a, 6437BE, Oirsbeek, Netherlands.

Apart from substantiated exceptions in cases of misuse or statutory obligations of storage, we will then delete your data in full immediately.

Complaints

You have the right to submit a complaint to the Information Commissioner’s Office (https://www.autoriteitpersoonsgegevens.nl/en) if you feel we have not treated your request fairly.

For more information on data protection legislation and related matters please visit the Information Commissioner’s website at https://www.autoriteitpersoonsgegevens.nl/en.

Changes

Any changes to the Privacy Policy will be posted on this page. This policy was last updated in June 2020.

Want to know more?

If you have any questions relating to these provisions or believe that they are not being complied with, you can contact us in confidence at any time via the contact details below.

Data Controller

License Consulting B.V.

Provincialeweg Zuid 16a
6437BE Oirsbeek
Netherlands

Telephone: +31 854014963

Email to info@licenseconsulting.com