Struggle to save on Oracle Support? If you’re an Oracle customer, you’re likely familiar with the daunting reality of Oracle support costs. For years, these costs have steadily increased, often feeling more like an immovable burden than an investment in your business operations. With Oracle’s recent decision to index support fees by a staggering 10%, following years of 8% annual increases, the situation has become even more challenging.
Most Oracle customers want to remain on Oracle support and avoid switching to alternatives as this might also set them up to be audited by Oracle LMS. Also, this loyalty stems from a desire for continuity, access to Oracle’s updates, and the security of knowing their systems remain fully supported. However, the question remains: How can you reduce your Oracle support costs without jeopardizing your operations?
The good news is that saving on Oracle support is not impossible. The right expertise can help you achieve significant savings without compromising your IT environment. At ITAA & License Consulting, we specialize in helping Oracle customers reduce their support costs effectively and efficiently. And the best part? You only pay us if we succeed.
The Problem with Oracle Support Costs
Oracle support is a cornerstone of the company’s revenue, making it a fiercely protected income stream. Over the years, Oracle has developed contractual clauses and pricing structures that make it seem nearly impossible to reduce your annual spend.
For example, if you try to terminate support for a specific product or reduce your license quantities, Oracle adjusts discounts for remaining products, negating any potential savings. This tactic leaves many customers feeling trapped: pay the ever-increasing fees or risk losing critical support services and/or get audited.
To make matters worse, Oracle’s contracts are notoriously complex, filled with clauses like “License Set” and “Matching Service Levels” that can confuse even the most seasoned IT professionals. Without in-depth knowledge of how Oracle operates, most attempts to negotiate lower costs fail before they even begin.
Why Customers Need Independent Help
Trying to reduce Oracle support costs on your own can be a frustrating and time-consuming process. Many customers turn to Oracle partners for advice, only to find that these partners often avoid challenging Oracle directly.
This is where independent consultants like ITAA & License Consulting come in. Our team is made up of former Oracle auditors and licensing experts who understand Oracle’s tactics inside and out. Because we have no ties to Oracle or other software vendors, our sole focus is on protecting your interests and finding the most cost-effective solutions for your business.
How ITAA & License Consulting Can Help You Save
- Comprehensive Analysis of Your Support Costs
The first step in saving on Oracle support is understanding your current spending. We’ll perform a detailed analysis of your licenses, contracts, and actual usage to identify opportunities for optimization. - Tailored Cost-Reduction Strategies
Every business is unique, and so are its Oracle needs. Our experts will develop a custom strategy that minimizes your support costs without risking non-compliance or operational disruptions. - Expert Negotiation with Oracle
With decades of experience working on and with Oracle contracts, we know how to navigate their system. Whether it’s leveraging specific contract clauses or presenting a strong business case, we’ll handle the negotiations to achieve the best possible outcome for you. - No Win, No Fee Guarantee
We believe in the value of our services, which is why we work on a “no win, no fee” basis. If we don’t save you money, you don’t pay us a cent. This approach ensures that we’re fully aligned with your goals.
- Comprehensive Analysis of Your Support Costs
Don’t Let Rising Costs Drain Your Budget
The reality is that Oracle’s support costs are designed to increase year after year, making it seem like savings are out of reach. But they’re not. With the right guidance, you can break free from the cycle of ever-increasing fees and regain control over your IT budget.
At ITAA & License Consulting, we’ve helped countless Oracle customers save on their support costs while maintaining the services they rely on. Our proven approach (successful before and since 2019), combined with our insider knowledge of Oracle’s operations, makes us uniquely equipped to deliver results.
